ON-LINE READINGS AND RESOURCES FOR MEDIATORS
The body of literature and the array of resources in the field of conflict
resolution is vast and varied. On this page you will find
some of the many readings and resources that are available on-line.
While they were compiled primarily with the interests of child protection mediators in mind,
they may be of interest to mediators working in other fields as well.
We are continually seeking on-line articles and resources to add to this page. If you are
aware of any which you think should be included, please
contact us.
Articles and resources relating to the following subject areas can be found on this page:
ADR Processes
Agreements
Apology
Bibliographies
Capacity
Children and Youth
Child Welfare
Communication
Confidentiality
Culture
De-escalation
Disabilities
Divorce
Domestic Violence
Emotion
Empowerment
Family Mediation
Gender
Mental Health and Addiction
Power
Resources for Children and Youth
Trust
ADR PROCESSES:
Blessing, Kamila.
Communication Coaching, 2006.
(Posted on the Mediate.com website)
Cameron, Michelle.
Literature Review: Alternate Dispute Resolution: Aboriginal Models and Practices (PDF).
(Posted on the B.C. Mediator Roster Society website)
Levine, Joel.
TRANSFORMATIVE TOOLS: A tool kit for Transformative Mediation.
(Posted on the Association for Conflict Resolution website)
Nagao, Angela and Norman R. Page.
Narrative Mediation: An Exercise In Question Asking, 2005.
(Posted on the Mediate.com website)
Noble, Cinnie.
Mindfulness in Conflict Coaching, 2006.
(Posted on the Mediate.com website)
AGREEMENTS:
O'Connell Corcoran, Kathleen.
Mediating Agreement on Parenting Issues.
(Posted on the Mediate.com website)
Tsur, Michael.
The Art of Writing a Mediation Agreement.
(Posted on the Mediate.com website)
Weiss, Joshua.
Negotiation Fatigue Syndrome: A significant barrier to reaching "good" agreements, 2005.
(Posted on the Mediate.com website)
APOLOGY:
Morris, Catherine.
Legal Consequences of Apologies in Canada, 2003.
(Posted on the Peace Makers Trust website)
Neil, Funk-Unrau.
Potentials and Problems of Public Apologies to Canadian Aboriginal Peoples (PDF).(Posted on Conflict Resolution Canada's website)
Puls, Darrell.
Apology: More Power Than We Think, 2005.
(Posted on the Mediate.com website)
Schneider, Carl D.
"I'm Sorry": The Power of Apology in Mediation, 1999.
(Posted on the Mediate.com website)
Schneider, Carl D.
What it Means to be Sorry: The Power of Apology in Mediation, 2000.
(Posted on the Mediation Matters website)
Weiss, Jerome F.
Apology: The Post-Debate View, 2005.
(Posted on the Mediate.com website)
BIBLIOGRAPHIES:
Kolman, Marya C. and Amy Wenger Bixler.
ACR Family Section Annotated Diversity Bibliography (PDF), 2002.
(Posted on the Association for Conlfict Resolution website)
CAPACITY:
Cohen, Judith.
Fulfilling Your Obligations on Mediation Capacity, 2003.
(Posted on the Mediate.com website)
Committee on Legal Issues Affecting People with Disabilities.
Mediation Capacity and Self-Determination: A Recommendation On The Model Standards Of Conduct, 2003.
(Posted on the Mediate.com website)
Hedeen, Tim.
Ensuring Self-Determination through Mediation Readiness: Ethical Considerations, 2003.
(Posted on the Mediate.com website)
Maiese, Michelle.
Capacity Building, 2005.
(Posted on the Beyond Intractability website)
Porter, Patricia.
Maximizing Effective Participation, 2003.
(Posted on the mediate.com website)
Wood, Erica.
Addressing Capacity: What Is the Role of the Mediator?, 2003.
(Posted on the mediate.com website)
CHILDREN AND YOUTH:
Henry, Q.C., Arlene.
Mediating Child Protection Disputes - A Canadian Perspective: Are We Leaving Room for the Child at the Table? (PDF), 2005.
(Posted on the British Columbia Mediator Roster Society website)
International Institute for Child Rights and Development.
Through the Eyes of Young People: Meaningful Child Participation in BC Family Court.
(Posted on the International Institute for Child Rights and Development website)
Media Release.
Children Benefit from Family Court Counselling, 2006.
(Posted on the Families Commission website)
Ngwa-Suh, Manka.
Facility Facelifts: How Courthouses Are Accommodating Children and Youth , 2006.
(Posted on the Child Welfare League of America's website)
Smith, Kimberly M.
Help for Children and Youth, Just a Click Away: New websites are expanding the scope of child welfare, 2006.
(Posted on the Child Welfare League of America's website)
Walker-Sharp, Lisa.
Mediation, Family Law Disputes and the Best Interests of Children, 2000.
(Posted on the Canadian
Forum on Civil Justice website)
CHILD WELFARE:
Bala, Nicholas.
Reforming Child Welfare Policies: Don't Throw Out the Baby With the Bathwater.
(PDF), 2007.
(Posted on the Institute for Research on Public Policy website)
Blackstock, Cindy, Terry Cross, John George, Ivan Brown, and Jocelyn Formsma.
Reconciliation in Child Welfare: Touchstones of Hope for Indigenous Children, Youth, and Families (PDF), 2006.
(Posted on the
Reconciliation Movement, website)
Blackstock, Cindy and Nico Trocmé.
Community Based Child Welfare for Aboriginal Children: Supporting Resilience Through Structural Change (PDF), 2004.
(Posted
on the Centre of Excellence for Child Welfare, University of Toronto, website)
Cunningham, Allison, and Judy Van Leeuwen.
Finding a Third Option: The Experience of the London Child Protection Mediation Project, 2005.
(Posted on the Centre for
Children and Families in the Justice System website
Elan.
Electronic Legal Aid Newsletter for Community Workers., 2007.
(Posted on the Legal Services Society website)
Farris-Manning, Chery and Marietta Zandstra.
Children in Care: A Summary of Current Issues and Trends With Recommendations for Future Research (PDF), 2003.
(Posted on the Centre of Excellence for Child Welfare, University of Toronto, website)
First Peoples Child and Family Review.
A Journal on Innovation and Best Practices in Aboriginal Child Welfare Administration, Research, Policy and Practice.
(Posted on the Fist Nations CHILD & FAMILY Caring Society of Canada website)
Fraser-Moleketi.
From Pain To Rainbows: Towards A Transformed Child Welfare System (PDF), 2005.
(Reconciliation Event Opening Address by Minister Fraser-Moleketi. Posted on Reconciliation in Child
Welfare for Indigenous Children, Youth, and Families website)
Greenblatt, Sarah.
Tools for Permanency (Posted on the National Resource Center for Foster Care & Permanency Planning website)
Mann, Michelle.
Child Protection Overload (Posted on the Canadian Bar Assoication website)
McHale, Jerry, QC. (Originally prepared by M. Jerry McHale, Q.C., and Irene Robertson. Updated by Andrea Clarke, with contributions by
Arlene Henry, Q.C. Ministry of Attorney General, Province of British Columbia, Justice Services Branch, Dispute Resolution Office)
Child Protection Mediation in British Columbia (PDF), 2006.
(Posted on the BC Mediator Roster website)
Michael, Jennifer.
When Children Need a Home in a Hurry: What's the best approach to emergency care for abused and neglected children?
, 2006.
(Posted on the Child Welfare League of America's website)
Rees, Jane.
Mediation in Child Welfare, 2007.
(Posted on the Childrens Aid Society of Toronto website)
Regehr, Cheryl, Bruce Leslie, Philip Howe, and Shirley Chau.
Stressors in Child Welfare Practice (PDF), 2000.
(Posted on the Centre of Excellence for Child Welfare, University of Toronto, website)
Stratton, Mary.
Our Children are Gone: Aboriginal Experiences of Family Court, 2007.
(Posted on the Canadian Forum on Civil Justice website)
University of Toronto, Faculty of Social Work.
Indigenous Peoples and Child Welfare Bibliography (PDF), 2005.
(Posted on the Reconciliation in Child Welfare for Indigenous Children,
Youth, and Families website)
Wachtel, Andy, and Ruth Annis.
Think Globally, Act Locally Revisited: Finding Better Way to Protect Children and Youth in B.C. (PDF), 2000.
(Posted on the Centre of Excellence for Child Welfare, University of Toronto, website)
Wildgoose, Joan, and June Maresca.
Mediating Child Protection Cases 1994.
(Posted on Conflict Resolution Canada's website)
COMMUNICATION:
Persinger, Trime.
Difficult Conversations, 2005.
(Posted on the Mediate.com website)
CONFIDENTIALITY:
Burnley, Richard and Greg Lascelles.
Mediator Confidentiality - Conduct and Communications.
(Posted on the 0@5.com website)
Factor, Max III and Alice M. Graham.
Better Practice Tip: Recognized Exceptions to Mediation Confidentiality and Remedies That Every Litigator Should Know, 2005.
(Posted on the Mediate.com website)
Hobbs, Karen S.
Mediation Confidentiality and Enforceable Settlements: Deal or No Deal, 2007.
(Posted on the Mediate.com website)
Kichaven, Jeff.
Some New Thoughts about Mediation Confidentiality, 2007.
(Posted on the Mediate.com website)
Kichaven, Jeff.
Can Mediators Be Forced To Kiss and Tell, 2006.
(Posted on the Mediate.com website)
Kichaven, Jeff.
Absolute Confidentiality-Is It Wise, 2005.
(Posted on the Mediate.com website)
Rothman, Deborah and Victoria Pynchon.
Take Steps To Ensure Mediated Settlements Can Be Enforced, 2006.
(Posted on the Mediate.com website)
CULTURE:
Black, Peter W. and Kevin Avruch.
Cultural Relativism, Conflict Resolution, Social Justice.
(Posted on the George Mason University website)
Davidheiser, Mark.
Mediation and Multiculturalism: Domestic and International Challenges, 2005.
(Posted on the Beyond Intractability website)
LeBaron, Michelle.
Culture and Conflict, 2003.
(Posted on the Beyond Intractability website)
LeBaron, Michelle.
Communication Tools for Understanding Cultural Differences, 2003.
(Posted on the Beyond Intractability website)
Lederach, John Paul.
Mediating Across Cultures, 1995.
(Posted on the Centre for Conflict Resolution, University of Capetown, website)
Moore, Christopher W. and Peter Woodrow.
Mapping Cultures: Strategies for Effective Intercultural Negotiations, 2004.
(Posted on the Mediate.com website)
Wright, Walter A.
Cultural Issues in Mediation: Individualist and Collectivist Paradigms, 2000.
(Posted on the Mediate.com website)
DE-ESCALATION:
Conflict Research Consortium.
De-escalation, 1998.
(Posted on the University of Colorado website)
Gary, Direnfeld.
Someone Really Really Difficult to Get Along With?, 2007.
(Posted on the Mediate.com website)
Noll, Douglas.
De-Escalation: The Key to Peace, 2005.
(Posted on the Mediate.com website)
DISABILITIES:
ADA Mediation Standards Work Group.
ADA Mediation Guidelines.
(Posted on the Mediate.com website)
Cohen, Judith.
Fulfilling Your Obligations on Mediation Capacity, 2003.
(Posted on the Mediate.com website)
Cohen, Judith.
Convening for Enhanced Self-Determination and Access to the Process, 2003.
(Reprinted from The Texas Mediator, Volume 18, Number 2, Summer 2003 A publication of the Texas Association of Mediators www.txmediator.org
and now posted on the Mediate.com website)
Cohen, Judith.
Making Mediation Sessions Accessible To People With Disabilities, 2000.
(Posted on the Mediate.com website)
Leonard, Annette, Deb Duren, and John Reiman.
Considerations for Mediating with People Who Are Culturally Deaf, 2003.
(Posted on the Mediate.com website)
National Council on Disability and the U.S. Department of Justice.
Questions and Answers for Mediation Providers: Mediation and the Americans with Disabiltites Act (ADA), 2005.
(Posted on the U.S. Equal Employment Opportunity Commission's website) Porter,
Patricia.
Maximizing Effective Participation, 2003.
(REPRINTED WITH PERMISSION. This article was originally published in
Alternatives, Volume 21, Number 6 (June 2003)and is now posted on
the Mediate.com website).
DIVORCE:
O'Connell Corcoran, Kathleen.
Psychological and Emotional Aspects of Divorce, 1997.
(Posted on the Mediate.com website)
Saposnek, Donald T.Chip Rose.
The Psychology Of Divorce, 2004.
(Posted on the Mediate.com website)
Yahm, Howard.
Divorce Induced Emotions and the Healing Paradigm, 2005.
(Posted on the Centre for Mediation and Training website)
DOMESTIC VIOLENCE:
Ver Steegh, Nancy and Clare Dalton.
Report from the Wingspread Conference on Domestic Violence and Family Courts,
(PDF), 2007.
(Posted on the AFCC website)
Vestal, Anita.
Domestic Violence and Mediation: Concerns and Recommendations, 2004.
(Posted on the Mediate.com website)
EMOTION:
Conflict Research Consortium.
Managing Strong Emotions.
(Posted on the Conflict Research Consortium, University of Colorado, website)
Glaser, Tanya.
Emotions in Negotiation: How to Manage Fear and Anger--Summary, 1998.
(Posted on the Beyond Intractability website)
Lindner, Evelin Gerda.
What Every Negotiator Should Know: Understanding Humiliation (PDF), 2000.
(Posted on the Human Dignity and Humiliation Studies website)
Maiese, Michelle.
Emotions, 2005.
(Posted on the Beyond Intractability website)
Milo-Locker, Shiri.
The Decision to Settle - Balance, Setoffs and Tradeoffs Between Rational,
Emotional and Psychological Forces, 2000.
(Posted on the Mediate.com website)
Parselle, Charles B.
The Octave Of Primary Emotions, 2007.
(Posted on the Mediate.com website)
Retzinger, Suzanne and Thomas Scheff.
Emotion, Alienation, and Narratives: Resolving Intractable Conflict.
(Posted on the University of California,
Santa Barbara, Department of Sociology, website)
EMPOWERMENT:
Burgess, Heidi and Guy M. Burgess.
Advocacy Advisors and The Neutrality/Empowerment Problem, 1996.
(Posted on the Conflict Research Consortium, University of Colorado, website)
Dugan, Máire A.
Empowerment, 2003.
(Posted on the Beyond Intractability website)
Maiese, Michelle.
Voice, 2005.
(Posted on the Beyond Intractability website)
FAMILY MEDIATION:
Zutter, Deborah L.
Whats Special About Family mediation? Surely any mediator - or lawyer- can mediate family disputes!
(PDF) (Appeared in
"The Roster Report", Issue 15, March 2007)
GENDER:
Schau, Jan Frankel and Nina Meierding.
Negotiating Like a Woman - How Gender Impacts Communication between the Sexes, 2007.
(Posted on the mediate.com website)
Simkin, Carol F.
Exposing the Fallacy of Women Being Disadvantaged in Mediation .
(Excerpted from New York Law Journal
Thursday, June 10, 2004 and Posted on the Intractibility website)
MENTAL HEALTH AND ADDICTION:
Agic, Branka.
Health Promotion Programs On Mental Health/Illness And Addiction Issues in Ethno-Racial/Cultural Communities: A Literature Review
(PDF), 2003.
(Posted on the Centre for Addiction and Mental Health website)
Agic, Branka.
Culture Counts: Best Practices in Community Education in Mental Health and Addiction with Ethnoracial/Ethnocultural Communities (PDF), 2005.
(Posted on the Centre for Addiction and Mental Health website)
Centre for Addiction and Mental Health.
The Stigma of Substance Use: A Review of the Literature (PDF), 2004.
(Posted on the Centre for Addiction and Mental Health website)
Finlay, Bob.
Accommodating Mediation Participants with Mental health and Addiction Issues (PDF)
(Appeared in
"The Roster Report", Issue 15, March 2007)
Michael, Jennifer.
From Coast to Coast and in Between, Child Welfare Leaders Take on the Meth Epidemic, 2006.
(Posted on the Child Welfare League of America's website)
Scheffer, Rena.
Addressing Stigma: Increasing Public Understanding of Mental Illness (PDF), 2004.
(Posted on the Centre for Addiction and Mental Health website)
POWER:
Aguirre, Francisco Javier Guerrero.
Power, Asymmetry and Negotiation: A Theoretical Analysis, 1995.
(Posted on the University of Kent website)
Dugan, Máire A.
Power, 2003.
(Posted on the Beyond Intractability website)
Dugan, Máire A.
Power Inequities, 2004.
(Posted on the Beyond Intractability website)
Glaser, Tanya and Conflict Research Consortium Staff.
Negotiating at an Uneven Table: A Practical Approach to Working with Difference and Diversity - Book Summary.
(Posted on the Beyond Intractability website)
Kline,
Jonathan.
Power Imbalance in Family Mediation.
2007. (Posted on Gene C. Colman's Family Law Centre website)
RESOURCES FOR CHILDREN AND YOUTH:
Families Change.
A Kid's Guide to Separation and Divorce .
(An online resource)
Families Change.
A Teen's guide to Separation and Divorce .
(An online resource)
Kid's help Phone.
Kid's Help Phone .
(An online resource)
TRUST:
Lewicki, Roy J. and Edward C. Tomlinson.
Distrust, 2003.
(Posted on the Beyond Intractability website)
Lewicki, Roy J. and Edward C. Tomlinson.
Trust and Trust Building, 2003.
(Posted on the Beyond Intractability website)
Tomlinson, Edward C. and Roy J. Lewicki.
Managing Interpersonal Trust and Distrust, 2003.
(Posted on the Beyond Intractability website)
The views and opinions expressed in the articles and websites listed above are those of the individual authors or organizations, and do not
necessarily reflect those of the B.C. Mediator Roster Society.
Some of the documents on this page are in portable document format (PDF). In order to view these
documents you will need to install Acrobat
Reader.